Welcome to Fymora Care. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our website.
1. General Information
Fymora Care is an online platform providing medical and hygiene products. All products are intended for lawful use and should be used in accordance with manufacturer instructions and applicable regulations.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old
- You are legally capable of entering into binding agreements
- You will provide accurate and complete information when placing orders
3. Products & Information
We make every effort to display accurate product descriptions, images, and pricing. However:
- Product images are for illustrative purposes only
- Minor variations in packaging or appearance may occur
- Availability and specifications may change without notice
We reserve the right to correct any errors or inaccuracies at any time.
4. Pricing & Payments
- All prices are listed in AED (United Arab Emirates Dirham) unless stated otherwise
- Prices may change without prior notice
- Payments are processed securely through third-party payment providers
We do not store or process payment card details on our servers.
5. Orders & Acceptance
- Placing an order does not guarantee acceptance
- We reserve the right to cancel or refuse any order for reasons including stock availability, pricing errors, or suspected fraud
- Order confirmation is sent via email after successful payment
6. Shipping & Delivery
- Delivery timelines are estimates and may vary
- We are not responsible for delays caused by couriers, customs, or unforeseen circumstances
- Risk of loss transfers to the customer upon delivery
Please review our Shipping Policy for more details.
7. Returns & Refunds
Due to the nature of medical and hygiene products:
- Returns are limited and subject to strict conditions
- Opened or used items are not eligible for return
Please review our Return & Refund Policy for full details.
8. Proper Use of Products
All products sold by Fymora Care must be used according to:
- Manufacturer guidelines
- Safety instructions
- Applicable laws and regulations
We are not responsible for misuse, improper handling, or failure to follow instructions.
9. Intellectual Property
All content on this website, including text, images, logos, designs, and graphics, is the property of Fymora Care and is protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
10. Limitation of Liability
Fymora Care shall not be liable for:
- Indirect or consequential damages
- Losses resulting from improper use of products
- Website interruptions or technical issues beyond our control
Our maximum liability shall not exceed the value of the purchased product.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those external sites.
12. Termination
We reserve the right to suspend or terminate access to our website without prior notice if these Terms & Conditions are violated.
13. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of the United Arab Emirates.
14. Changes to Terms
We may update these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Fymora Care
📍 Dubai, United Arab Emirates
📧 Email: info@fymoracare.com